Terms & Conditions
Payment Cash: All products are available for purchase from our secure website. Currently accepted cards are MasterCard - Debit & Credit Cards, Visa - Debit & Credit Cards, Solo, Maestro and PayPal.
Payment Account:Terms 30 Days from date of invoice unless by special arrangement.
Conditions of Sale: The goods remain the property of the seller, until the seller receives payment in full, but the risks and all liability shall pass to the purchaser on delivery.
Prices: We reserve the right to amend prices at any time without prior notice.
Tax Charges: All prices include 17.5% VAT where applicable, this is chargeable on all orders within the European Union. For orders originating outside the EU, VAT can only be deducted from the cost of the goods, in compliance with the importing countries regulations.
Shipping Surcharge: Certain postcode areas within the Scottish Highlands, the UK Islands, Northern Ireland, Eire and the Channel Islands carry a delivery surcharge. see Shipping UK for full details.
Delivery: All goods are subject to availability, most orders are dispatched within 24 hours of receipt and delivered within a further 48 hours; Monday - Friday, no dispatch or delivery; Saturday – Sunday. Proof of Delivery is required; please ensure there is someone at the delivery address to receive your order.
Damage or Shortages: Check all products thoroughly on delivery and advise immediately by email in the event of any damage or shortages, notification must be received within 7 working days of delivery.
Returns and Exchanges: We are confident that you will be happy with your purchases, however if you are not completely satisfied, you may return your goods in the original packaging, in ‘as new’ condition, within 7 working days, for an exchange or refund. Please obtain a 'proof of posting' certificate, from your post office or carrier when returning goods, we cannot be held responsible for parcels lost or damaged on their return to us.
Returned Goods Surcharge: Goods returned for a refund through no fault of the seller, incur a 10% handling charge to cover administration, restocking, packaging etc., plus the original delivery carriage charge. The consumer is also liable for the return shipping cost, we do not arrange to uplift or collect returned goods.
Guarantee: Our guarantee extends only to the replacement or substitution of faulty goods and missing parts. It does not include charges for labour supplied, or any other incurred costs by a third party.
Security: Our website operates the WorldPay Internet payment solution, this enables Secure Payment Capture of Credit and Debit cards, with on-line authorisation by the card issuer. All messages linking our web site and the secure server are encrypted to 128-bit SSL. Card details for Internet transactions are secured by the Royal Bank of Scotland and only made available to bank staff. For more information please visit http://www.worldpay.com/uk for more information, please Click Here to email us.
